FAQ

 

Do you have a physical store?

POP HOME Fabrics is an Internet store. We are proud to offer premium 1st quality designer fabrics at great prices from local Canadian wholesalers. 

All of our fabrics can be found on our website with a picture, price, and description. 

Can I get help choosing fabrics?

Suzette Beaudelais, owner of POP Home Fabrics has been involved in the home decor/textile world for decades and has always worked with fabric. She loves fabric sewing and interior design and comes from  long line of quilters and artisans. Suzette is considered knowledgeable and skilled at choosing and combining colors by the many designers she has worked with throughout the years. She is always happy to help customers by email or phone, to find a perfect fabric whether it be a budget friendly, stain resistant, family room fabric or a luxury product. Can I get help choosing fabrics

Do you sell fabric swatches?

We do sell samples of our fabrics for a nominal charge and we strongly encourage you to take advantage of this service.

Most people are aware that computer monitors do not always display colors accurately.

Because of the nature of the fabric business, returns carry a restocking fee (see return policy) so it is best if you make sure of your purchase before you buy.

Swatches will typically take only 3 or 4 days to arrive and shipping is included in the purchase price. 

Many customers find swatch selection overwhelming. We are here to help, just give us a shout! 

To purchase a swatch, look for the sample button in the color choices and add the appropriate color sample your cart.

We stay on top of our inventory, and however unlikely, It is possible that a fabric could sell out, be back ordered or discontinued by the time you receive your swatch. 

What is the minimum yardage I can have cut to order?

Yardage cuts start at 1 yard and go up in 4" increments. 

Do you sell cut pieces?

No. Your order will arrive in one continuous piece of fabric. We may contact you to offer 2 pieces if we are low on stock, but we would allow you the option of declining the purchase.

How long does it take to ship?

We provide ourselves on fast shipping of samples and cut yardage. Orders placed between Monday and Thursday will go out the following day. Orders placed Friday to Sunday will go out on Tuesday. Your fabric should arrive within 7 days. We do offer express shipping if necessary.

How much is shipping?

 We have a real time shipping calculator on the checkout page so you can calculate exact shipping charges. We try to bring you the least expensive shipping rates. Do note that rolled fabric usually has an oversize charge of approximately $12.00

What countries do you ship to?

We are proud to be Canadian and we only ship inside Canada at this time.

What are your payment methods?

We accept Google pay and major credit cards.

I need more quantity than your website has in stock. Do you accept special orders?

 

Yes, we accept special order requests. Please contact us if you need a larger quantity. ?Usually we can get more in a few days.

Is it possible to order a fabric and later discover it is out of stock?

This might happen only infrequently, if 2 persons place an order at the same time. Our inventory is updated weekly and we are proud to work only with local wholesalers that are proven to have reliable stock programs. If you have concerns, we are happy to confirm stock by email or telephone before you order.

In the unlikely event  that your order can not be fulfilled, we will contact you immediately to discuss options which would include a full refund, or a coupon code for the inconvenience of dealing with any short delay. 

What are your payment methods?

 We accept Google pay and major credit cards.